MEM Northampton is recruiting a Customer Service Delivery Coordinator to join our team(s) based in Chipping Warden, Northamptonshire.
You will play a critical part in ensuring vehicles are delivered to customers on time, from liaising with technical teams for repair timeframes, to communicating and arranging delivery methods outside of the standard plan.
Where on time delivery is not possible, you will be required to communicate effectively and liaise with multiple stakeholders to ensure the quickest repair and redelivery happens, clear communication to all stakeholders is essential to keep customers up to date on progress.
The role offers a great opportunity for someone looking to add real value in fast-paced environment.
REQUIRED SKILLS:
· Can do attitude is essential.
· Excellent communication skills, with an ability to interact with customers and all levels of colleagues in a professional manner.
· Customer focussed.
· Competent in using a computer, with good Excel knowledge
· Excellent time management, with the ability to balance multiple tasks, and switch priority/focus as required.
· Technical knowledge and experience relating to used vehicle preparation.
We’re taking applications now, so don’t wait around; the roles fill as quickly as they arrive. Simply click the register online button and fill out the form. You can also pop into the branch or email them directly.
