Parts Coordinator

Job Information:

Dealing with parts enquiries from Field Service Engineers and customers to ensure a joined-up approach with the Rushlift Service department, delivering a first-class customer experience while maximising revenue opportunities to the bottom line.

Role and Responsibility:

• Fast turnaround of quotes and quotes follow up
• To coordinate the efficient and effective supply of all appropriate parts via site and van stocks
• Liaise with and manage parts suppliers to ensure timely delivery of parts where appropriate
• Track and trace all items through to completion of delivery.
• Process and manage parts returns from Field Service Engineers.
• To order and ensure timely delivery of parts to sub-contractors where appropriate.
• To assist National Service Centre employees in identifying parts to ensure accurate chargeable customer quotes

Job Requirement:

• Education Required: 5 GCSE’s
• Experience Required: 0.5 years
• Knowledge of Key or similar system and Excel preferred.
• Experience preferred in material handlings, customer service, parts sales, and stock control
• Ability to multi-task
• Communication and Organisational skills
• Open mindset