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Administrator Supervisor

MEM Recruitment

Salary Offered

Additional Information

Branch Information

Job Description:

MEM Recruitment Wellingborough has a fantastic opportunity to join a growing team at a prestigious logistics company in Raunds. Leading the administration team and being the focal point of support for the contract managers your role will be to lead and manage the team, motivating them to provide timely, quality service and total customer satisfaction. Leading by example, setting expectations and values, recognising, and rewarding where appropriate.

Administrator Supervisor Main Duties:

  • Ensure orders and queries are processed in a timely and accurate manner
  • providing daily deck checks to capture potential failures to service as well as holding start of shift briefings allowing workstreams/responsibilities to be allocated accordingly at the start of the shift
  • Monitoring, on an ongoing basis, the performance of all direct reports, and undertaking regular reviews in accordance with the Company’s procedures
  • providing daily deck checks to capture potential failures to service as well as holding start of shift briefings allowing workstreams/responsibilities to be allocated accordingly at the start of the shift
  • Clearly understand issues with customer service/accuracy/issue
  • Monitor the performance and effectiveness of staff at both a team and individual level
  • Promote Service Excellence with the team and embed core routines
  • Work closely with other areas of our business, maintaining excellent relationships in a supportive and collaborative way
  • To have some knowledge and understanding of bonded warehouse procedures

Additional Information:

  • 4 GSCE or equivalent
  • 1 year of experience in an Administrative/Customer Service Supervisory role
  • Budgeting and financial reporting awareness
  • Experience of Red Prairie, Cargo link
  • Excellent Microsoft Office Skills
  • Leadership is the ability to achieve and exceed business goals
  • Ability to lead and motivate direct reports
  • Highly motivated with a positive attitude
  • High organisational skills, ability to plan and manage own time
  • Excellent communication skills, ability to communicate at all levels

Shift Patterns:

  • Monday to Friday
  • 37.5 hours per week

Rate of pay:

  • £27,000 – £30,000, Per Annum

We’re taking applications now, so don’t wait around, the roles are filling as quickly as they arrive. Register your interest today to get on the list.

Only successful candidates will be contacted.

MEM Recruitment Wellingborough
Ground Floor, Beeswing House,
Sheep Street,
Wellingborough,
NN8 1BZ

01933 270505

wboro@mem-recruitment.com

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